$295.00
This course will teach you how to explain the nature of conflict in your workplace, choose your responses carefully, and create organizational conflict management solutions. The objective is to raise the likelihood of a successful conclusion while minimizing any potential negative effects resulting from conflicts. Knowing how to settle them is crucial since workplace disagreements are a normal aspect of doing business in an educational setting.
What You'll learn:
The nature and types of conflict, including interpersonal, intra-group, and inter-group conflicts, and how to identify root causes.
Various conflict styles (competition, collaboration, compromise, accommodation, avoidance) and how assertiveness and cooperation affect responses.
Practical conflict management techniques such as cooling off, using “I” statements, active listening, and validating others’ perspectives.
How integrated conflict management systems and cultural sensitivity improve organizational health, communication, and problem-solving.
Features Included:
Course Curriculum
-
- Conflict Management Part 1 00:03:22
-
- Conflict Management Part 2 00:12:08
- Activity : Different Conflicts 00:15:00
- Conflict Management Part 3 00:07:50
- Activity : Response 00:25:00
- Conflict Management Part 5 00:24:52
- Activity : Conflict Resolution 00:15:00
The interactive nature of the course fostered a collaborative learning environment, enhancing my understanding.
The course provided me with the necessary tools and knowledge to excel in my field.
The instructor’s expertise and engaging teaching style made every session a valuable learning experience